GSA - IT
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GSA IT Schedule Labor Categories
BAE SYSTEMS recognizes that successful performance is dependent on having the right skills and experience. The job descriptions defined in this section summarize our broad staff strength and demonstrate our ability to respond to a full range of services tasks.


Labor Categories


01Program Manager53Research Analyst
02Project Manager54Technical Writer/Editor
03Senior Computer Software/Int. Analyst55Consultant
04Senior Computer Specialist56Senior Consultant
05Subject Matter Expert (Level I)57Junior Engineer
06Subject Matter Expert (Level II)58Engineer
07Subject Matter Expert (Level III)59Senior Engineer
08Senior Business Process Reeng. Spec.60Lead Engineer
09Principal Business Process Reeng. Spec.61Principal Engineer
10Computer Specialist62Junior Analyst/Specialist
11Junior Computer Specialist63Analyst/Specialist
12Senior Financial Analyst64Senior Analyst/Specialist
13Financial Analyst65Lead Analyst/Specialist
14Junior Financial Analyst66Principal Analyst/Specialist
15Senior Computer Systems Analyst67Administrative Analyst/Specialist
16Computer Systems Analyst68Chief Systems Analyst (SPL 9)
17Junior Computer Systems Analyst69Senior Principal Analyst (SPL 8)
18Telecom. Systems Analyst70Principal Analyst (SPL 7)
19Applications Programmer71Lead Analyst (SPL 6)
20Computer Systems Programmer72Analyst (SPL 5)
21Senior Computer Programmer73Junior Analyst (SPL 4)
22Computer Programmer74Intelligence Analyst-Expert
23Junior Computer Programmer75Intelligence Analyst – Senior
24Principal Information Engineer76Intelligence Analyst
25Senior Information Engineer77Intelligence Analyst – Junior
26Information Engineer78Information Assurance Engineer – Expert
27Database Manager79Information Engineer – Senior
28Database ManagementSpecialist80Information Assurance Engineer
29Quality Assurance Manager81Information Assurance Engineer – Junior
30Quality Assurance Specialist82Project Control Specialist - Senior
31Senior Systems Engineer83Project Control Specialist
32Software Engineer84Information Systems Security (INFOSEC) Analyst - Level 1
33Systems Engineer85Information Systems Security (INFOSEC) Analyst - Level 2
34Senior Interdisciplinary Engineer86Information Systems Security (INFOSEC) Analyst - Level 3
35Interdisciplinary Engineer87Information Systems Security (INFOSEC) Analyst - Level 4
36Operations Research Analyst88Information Systems Security (INFOSEC) Analyst - Level 5
37Network Installation Technician89INFOSEC Engineer - Level 1
38Telecom. Network Engineer90INFOSEC Engineer - Level 3
39Senior Telecom. Network Engineer91INFOSEC Engineer - Level 4
40Telecommunications Analyst92INFOSEC Engineer - Level 5
41Telecom. Operations Specialist93INFOSEC Engineer - Level 6
42Communications Network Manager94INFOSEC Engineer - Level 7
43Communications Specialist95INFOSEC Engineer - Level 8
44Help Desk Manager96INFOSEC Engineer - Level 9
45Help Desk Specialist97INFOSEC Engineer - Level 10
46Senior Computer Security Sys. Spec.98INFOSEC Consultant - Level 1
47Computer Security Systems Spec.99INFOSEC Consultant - Level 2
48Testing Specialist100INFOSEC Consultant - Level 3
49Curriculum Developer101Managed Security Engineer - Level 1
50Senior Training Specialist/Instructor102Managed Security Engineer - Level 2
51Facilitator103Systems Security Architect - Level 1
52Documentation Specialist104Systems Security Architect - Level 2



1. Program Manager

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 12 years of ADP experience, including at least 8 years of ADP and/or telecommunications system management experience.

Specialized Experience: At least 8 years of direct supervision of ADP software development, integration, maintenance projects, and/or telecommunications systems. Must be capable of leading projects that involve the successful management of teams composed of data processing and other information management professionals who have been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information and/or telecommunications systems. Must have proven skills that are specified in the delivery order to be managed.

Duties: Performs day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Demonstrates written and oral communications skills. Establishes and alters (as necessary) the corporate management structure to direct effective contract support activities. Must be capable of negotiating and making binding decisions for the company.
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2. Project Manager

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 10 years of ADP or telecommunications experience, including at least 5 years of ADP software management experience.

Specialized Experience: At least 5 years of direct supervision of ADP software development, integration maintenance projects, and/or telecommunications management experience.

Duties: Performs day-to-day management of assigned delivery orders/projects that involve teams of data processing and other information systems/management professionals who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information and telecommunications systems and solutions. Demonstrates proven skills in those technical areas addressed by the delivery order to be managed. Organizes, directs, and coordinates the planning and production of all activities associated with assigned delivery order projects. Demonstrates written and oral communications skills.
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3. Senior Computer Software/Integration Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of progressive working experience, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience as a computer systems analyst.

Duties: Must be knowledgeable in implementing computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, installation, integration, and testing. Must be knowledgeable in performing requirements analysis for a wide range of users in areas, including Year 2000, Electronic Data Interchange (EDI), office automation, web browser design and development, management information systems, weapons systems, and/or finance and accounting. Must be able to present system designs for user approval at formal reviews. Must be capable of performing configuration management, integrating software, interpreting software test results, and recommending solutions for unsatisfactory test results. Must be knowledgeable in lifecycle support, including maintenance, administration, and management.
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4. Senior Computer Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of computer experience, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience as either a computer hardware and/or systems software specialist, or as a systems analyst with duties relating to the evaluation of third- and fourth-generation or current state-of-the-art computer hardware and software and its ability to support specific requirements for hardware and software evaluation, systems management, or system development and maintenance.

Duties: Must be able to determine costs for converting computer systems from one language or machine to another by utilizing compilers, simulators, emulators, and/or language translators and recommend better utilization of operating systems capabilities to improve system efficiency through conversion or migration. Develops, manages, maintains, and evaluates current state-of-the-art computer hardware, software, and software development tools; evaluates their ability to support specific requirements and interface with other equipment and systems; determines potential and actual bottlenecks; proposes recommendations for their elimination; and makes recommendations for systems improvements that will result in optimal hardware and software usage.
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5. Subject Matter Expert, Level I

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 6 years of experience in the ADP field, including 4 years of specialized experience.

Specialized Experience: At least 4 years of combined new and related older technical experience in the ADP field directly related to the required area of expertise.

Duties: Develops requirements from a project’s inception to conclusion in the subject matter area, for simple to moderately complex systems. Assists other staff with analysis, evaluation and the preparation of recommendations for systems improvements, optimization, development, and/or maintenance efforts in any of the following specialties:

a. Information Systems Architecture
b. Networking.
Local area networks (LANs), including fiber optic technology, departmental networks, and wide area networks
(WANs).

c. Telecommunications
(1) LANs, including legacy and high-speed LAN technologies, and campus and departmental networks

(2) WANs and services, including frame relay, ATM, and circuit-switched voice and data services

(3) Communications protocols [asynchronous transfer mode (ATM), Synchronous Optical Network (SONET),
Transmission Control Protocol (TCP)/Internet Protocol (IP), DECNET, IPX/SPX, Government Open Systems
Interconnection Profile (GOSIP)/Open Systems Interconnection (OSI), SNA, and NFS]

(4) Voice system development, including private branch exchange (PBX) and ACD implementation

(5) Call center development

(6) Voice and data network operations and management

(7) Voice and data network management support systems, databases, and applications

d. Automation
(1) Hardware (micro through mainframe)

(2) Computer languages

(3) Operating systems

(4) Database management systems

(5) Automation security systems

(6) Decision support systems

e. Communications Protocols
f. Electronic Mail (E-mail)
g. Internet (Web Technologies)
h. Risk Management/Electronic Analysis
i. Software [consisting of all commercially available software used under this contract for personal computers (PCs), minis, and mainframes]
j. Lifecycle Management
k. Software Development Methodologies
l. Modeling and Simulation
m. Graphics Processing
n. Data Warehousing.
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6. Subject Matter Expert, Level II

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 10 years of experience in the ADP field, including 6 years of specialized experience.

Specialized Experience: At least 6 years of combined new and related older technical experience in the ADP field directly related to the required area of expertise.

Duties: Defines the problems and analyzes and develops plans and requirements in the subject matter area for moderately complex to complex systems. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in any of the following specialties:
a. Information Systems Architecture
b. Networking.
LANs, including fiber optic technology, departmental networks, and WANs.

c. Telecommunications
(1) LANs, including legacy and high-speed LAN technologies, and campus and departmental networks

(2) WANs and services, including frame relay, ATM, and circuit-switched voice and data services

(3) Communications protocols (ATM, SONET, TCP/IP, DECNET, IPX/SPX, GOSIP/ OSI, SNA, and NFS)

(4) Voice system development, including private branch exchange (PBX) and ACD implementation

(5) Call center development

(6) Voice and data network operations and management

(7) Voice and data network management support systems, databases, and applications

d. Automation
(1) Hardware (micro through mainframe)

(2) Computer languages

(3) Operating systems

(4) Database management systems

(5) Automation security systems

(6) Decision support systems

e. Communications Protocols
f. Electronic Mail (E-mail)
g. Internet (Web Technologies)
h. Risk Management/Electronic Analysis
i. Software (consisting of all commercially available software used under this contract for PCs, minis, and mainframes)
j. Lifecycle Management
k. Software Development Methodologies
(1) Waterfall/Grand Design
(2) Incremental
(3) Evolutionary
l. Modeling and Simulation
m. Graphics Processing
n. Data Warehousing
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7. Subject Matter Expert, Level III

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 12 years of experience in the ADP field, including 8 years of specialized experience.

Specialized Experience: At least 8 years of combined new and related older technical experience in the ADP field directly related to the required area of expertise.

Duties: Provides technical, managerial, and administrative direction for problem definition and analysis, and requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in any of the following specialties:
a. Information Systems Architecture
b. Networking. LANs, including fiber optic technology, departmental networks, and WANs
c. Telecommunications
(1) LANs, including legacy and high-speed LAN technologies, and campus and departmental networks

(2) WANs and services, including frame relay, ATM, and circuit-switched voice and data services

(3) Communications protocols (ATM, SONET, TCP/IP, DECNET, IPX/SPX, GOSIP/ OSI, SNA, and NFS)

(4) Voice system development, including private branch exchange (PBX) and ACD implementation

(5) Call center development

(6) Voice and data network operations and management

(7) Voice and data network management support systems, databases, and applications

d. Automation
(1) Hardware (micro through mainframe)

(2) Computer languages

(3) Operating systems

(4) Database management systems

(5) Automation security systems

(6) Decision support systems

e. Communications Protocols
f. Electronic Mail (E-mail)
g. Internet (Web Technologies)
h. Risk Management/Electronic Analysis
i. Software (consisting of all commercially available software used under this contract for PCs, minis, and mainframes)
j. Lifecycle Management
k. Software Development Methodologies
(1) Waterfall/Grand Design
(2) Incremental
(3) Evolutionary
l. Modeling and Simulation
m. Graphics Processing
n. Data Warehousing
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8. Sr. Business Process Reengineering Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have a minimum of 8 years of experience, at least 5 years of which must be specialized.

Specialized Experience: At least 5 years of experience, which may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identification of best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices and supervision of other staff.

Duties: Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Duties include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Provides group facilitation, interviewing, and training, and provides additional forms of knowledge transfer. May be under the supervision and direction of a principal business process reengineering specialist or may work independently.
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9. Principal Business Process Reengineering Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have a minimum of 10 years of experience, at least 7 years of which must be specialized

Specialized Experience: At least 7 years of experience, which may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identification of best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices and supervision of business process reengineering specialist.

Duties: Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Responsible for effective transitioning of existing project and project teams, and facilitating project teams in the accomplishment of project activities and objectives. Provides group facilitation, interviewing, and training, and provides additional forms of knowledge transfer. Key coordinator among multiple project teams to ensure enterprise-wide integration of reengineering efforts. Provides daily supervision and direction to business process reengineering specialist.
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10. Computer Specialist

Education: B.A. or B.S degree or equivalent experience in a related field.

General Experience: Must have 4 years of computer experience, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience as either a computer hardware and/or systems software specialist, or as a systems analyst with duties relating to the evaluation of third- and fourth-generation or state-of-the-art computer hardware and software and its ability to support specific requirements for systems management or large-scale system development and maintenance.

Duties: Must be able to determine costs for converting computer systems from one language or machine to another by utilizing compilers, simulators, emulators, and/or language translators and recommend better utilization of operating systems capabilities to improve system efficiency through conversion or migration. Must be able to develop, manage, maintain, and evaluate state-of-the-art computer hardware, software, and software development tools; evaluate their ability to support specific requirements and interface with other equipment and systems; determine potential and actual bottlenecks, and propose recommendations for their elimination; and recommend systems improvements that will result in optimal hardware and software usage.
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11. Junior Computer Specialist

Education: B.A. or B.S. degree, or equivalent experience in a related field.

General Experience: Must have 1 year of computer experience in at least two of the following disciplines: systems analysis, systems programming, application programming, or equipment analysis. General experience and specialized experience may have been accomplished in tandem.

Specialized Experience: At least 1 year of experience in evaluating state-of-the-art computer hardware and software and its ability to support specific requirements.

Duties: Participates in the evaluation of state-of-the-art computer hardware and software and assessment of its ability to support specific requirements and interface with other equipment and systems; determines potential and actual bottlenecks, and proposes recommendations for their elimination; and recommends systems improvements that will result in optimization of development and/or maintenance efforts.
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12. Senior Financial Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 10 years of financial management experience, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in financial management with demonstrated ability to supervise or lead a team of analysts.

Duties: Serves as a group or task leader, ensuring that group analysts are working in concert to automate complex business practices within the timeframe specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with Government standards, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automation solutions, considering the current system environment, and the potential integration of added systems concurrently or later. Prepares milestone status reports and presentations for colleagues, subordinates, and end user representatives.
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13. Financial Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 6 years of financial management experience, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in financial management with demonstrated ability in analyzing, designing, and developing automated applications for unique business practices in a fee-for-services environment.

Duties: Must be able to clearly define Government financial business practices for integration into the Government financial business system. Identifies potential problems and solutions through analysis, identifying recommended solutions. Works with contractors, vendors, and customers to effectively integrate the customer’s requirements into an automated application. Acts as a focal point to coordinate all disciplines in the recommended solution. Applies state-of-the-art applications that will effectively automate financial applications.
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14. Junior Financial Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 3 years of financial management experience, including 1 year of specialized experience.

Specialized Experience: At least 1 year of experience in Government financial fee-for-services environment that incorporates financial processes into automated systems.

Duties: Must be able to determine the feasibility of automating Government financial business practices. Defines governmental financial business practices and Electronic Commerce/Electronic Data Interchange (EC/EDI) opportunities, and incorporates the defined processes into an automated solution that includes relational databases and distributed systems. Must be able to either recommend functional requirements for applications to be developed or justify the nondevelopment based on either cost or technology nonavailability. Communicates with both ADP and financial-oriented individuals to document the flow, recommend opportunities, impact recommendations, and serve as the liaison between the financial specialist and automation specialist that do not have both disciplines.
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15. Senior Computer Systems Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 7 years of computer experience working independently or under general direction on complex application problems involving all phases of systems analysis, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems, including experience in database management systems (DBMSs), and use of programming languages. Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs.

Duties: Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and user standards, and progress in accordance with schedules. Coordinates with the Program Manager to ensure problem solution and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.
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16. Computer Systems Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of computer experience in information systems design and management. Must demonstrate an ability to work independently or under only general direction on requirements that are moderately complex to analyze, plan, program, and implement. Experience must include 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems, including experience in DBMS, and use of programming languages. Knowledge of current storage and retrieval methods; experience designing technical applications on computer systems; and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs.

Duties: Analyzes and develops computer software. Has a wide range of capabilities, including numerous engineering, business, and records management duties. Develops plans for ADP systems from project inception to conclusion. Analyzes the problem and the information to be processed. Defines the problem, and develops system requirements and program specifications from which programmers prepare programs and tests. Closely coordinates with programmers to ensure proper implementation of program and system specifications.
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17. Junior Computer Systems Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 1 year of computer experience in assignments of a technical nature working under close supervision and direction. General experience and specialized experience may have been accomplished in tandem.

Specialized Experience: At least 1 year of experience in analyzing and programming applications on large-scale or mid-tier (or LAN-based) computers, including design and programming of moderately complex ADP systems.

Duties: Develops requirements for information systems from a project’s inception to its conclusion. Develops required specifications for simple to moderately complex systems. Assists senior computer systems analyst in preparing input and test data for the proposed system.
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18. Telecommunications Systems Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of experience in engineering, systems analysis, design, and programming, including at least 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in functional and data requirements analysis, systems analysis and design, programming, program design of billing, trouble ticket management, service order entry, and/or configuration management systems supporting operations of large telecommunications support organizations.

Duties: Must be capable of planning, analysis, design, development, and maintenance of operations support systems used by telecommunications organizations. Performs business systems planning, information planning, and analysis in support of telecommunications support functions. Provides technical guidance in software engineering techniques and automated support tools.
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19. Applications Programmer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of computer experience in information systems design, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience as an application programmer on large-scale DBMSs, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives.

Duties: Analyzes functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develops block diagrams and logic flowcharts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers as required to ensure program deadlines are met.
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20. Computer Systems Programmer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of computer experience in information systems design, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in ADP systems analysis and programming.

Duties: Creates and/or maintains operating systems, communications software, database packages, compilers, repositories, and utility and assembler programs. Modifies existing software and develops special-purpose software to ensure efficiency and integrity between systems and applications.
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21. Senior Computer Programmer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of programming experience in software development or maintenance, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in ADP systems analysis and programming.

Duties: Must be capable of utilizing third- and fourth-generation or current state-of-the-art ADP equipment, languages, and/or technologies to develop and prepare plans for solution of business, management, communications, tactical, and strategic problems. Verifies the accuracy and completeness of programs and systems by preparing sample representative data, and performs testing by means of cycle and system processing.
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22. Computer Programmer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 3 years of computer programming experience, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in ADP systems analysis and programming.

Duties: Must be capable of utilizing third- and fourth-generation or current state-of-the-art ADP equipment languages and/or technologies to analyze requirements and devise solutions for business, management, communications, tactical, and technical problems.
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23. Junior Computer Programmer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 1 year of computer programming experience. No specialized experience is required.

Duties: Must be capable of using third- or fourth-generation languages, technologies, or current state-of-the-art computers.
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24. Principal Information Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 10 years of experience in managing the implementation of information engineering projects and experience in systems analysis, design, and programming, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation.

Duties: Must be capable of applying enterprise-wide set of disciplines for planning, analysis, design, and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs enterprise-wide strategic systems planning, information planning, business, and analysis. Performs process and data modeling in support of the planning and analysis efforts using manual and automated tools, such as Integrated Computer-Aided Software Engineering (I-CASE) tools. Must be able to apply reverse engineering and reengineering disciplines to develop migration strategic and planning documents. Provides technical guidance in software engineering techniques and automated support tools.
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25. Senior Information Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of experience in managing the implementation of information engineering projects and experience in systems analysis, design, and programming, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation using CASE and IE tools and methods.

Duties: Must be capable of applying business process improvement practices to modernization projects. Applies, as appropriate, activity and data modeling transaction flow analysis; internal control and risk analysis; modern business methods; and performance measurement techniques. Assists in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems.
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26. Information Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of experience in engineering, systems analysis, design, and programming, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation.

Duties: Must be capable of applying a business-wide set of disciplines for planning, analysis, design, construction, and maintenance of information systems on a business-wide basis or across a major sector of the business. Performs business strategic systems planning, information planning, and analysis. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools, such as I-CASE tools. Applies reverse engineering and reengineering disciplines to develop migration strategic and planning documents. Provides technical guidance in software engineering techniques and automated support tools.
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27. Database Manager

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 6 years of experience in the development and/or maintenance of database systems, including 4 years of specialized experience.

Specialized Experience: At least 4 years of experience with database management systems, system design and analysis, operating systems software, and internal and data manipulation languages.

Duties: Must be capable of managing the development of database projects. Plans and budgets staff and data resources. Supports application developers in planning preparation, load analysis, and back-up and recovery of data. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on DBMS concepts. Provides daily supervision and direction to support staff. Monitors performance and evaluates areas to improve efficiency.
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28. Database Management Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of experience in DBMS systems analysis and programming, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in using current DBMS technologies, application design utilizing various database management systems, and experience with DBMS internals.

Duties: Must be capable of providing highly technical expertise and support in the use of DBMSs. Evaluates and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments, and ensures that data integrity, security, and recoverability are built into the DBMS applications.
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29. Quality Assurance Manager

Education: B.A. or B.S. degree or equivalent experience.

General Experience: Must have 6 years of experience in quality assurance and quality control, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in verification and validation, software testing and integration, software metrics, and their application to software quality assessment.

Duties: Must be capable of maintaining and establishing a process for evaluating software and associated documentation. Determines the resources required for quality control. Maintains the level of quality throughout the software life cycle. Develops software quality assurance plans. Conducts formal and informal reviews at predetermined points throughout the development lifecycle.
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30. Quality Assurance Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of experience working with quality control methods and tools, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in software testing and integration, and a demonstrated knowledge of system and project life cycles.

Duties: Must be capable of evaluating software and associated documentation. Participates in formal and informal reviews to determine quality. Participates in the development of software quality assurance plans. Examines and evaluates the SQA process and recommends enhancements and modifications. Develops quality standards.
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31. Senior Systems Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 6 years of experience in systems engineering, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in the supervision of system engineers, and demonstrated use of interactive, interpretative systems with on-line, real-time capabilities.

Duties: Analyzes information requirements. Evaluates problems in workflow, organization, and planning. Develops appropriate corrective action. Provides daily supervision and direction to staff.
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32. Software Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 3 years of experience as a software engineer, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience working with third- or fourth- generation languages in the design and implementation of systems and 1-year working with DBMSs.

Duties: Reviews and analyzes system specifications. Prepares programming specifications. Analyzes existing systems/subsystems for reusability benefits and needed changes. Prepares design plans and written analyses. Prepares unit and test scripts. Prepares documentation. Applications include the full range of management information systems, weapons systems, and Year 2000 solutions.
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33. Systems Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 3 years of experience in systems engineering, including 1 year of specialized experience.

Specialized Experience: At least 1 year of experience in analytical problem-solving of workflow, organization, and planning.

Duties: Must be capable of analyzing information requirements. Evaluates system problems of workflow, organization, and planning. Develops appropriate corrective action.
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34. Senior Interdisciplinary Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of experience in technical work in the major areas of system management and system integration, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in specialized ADP and telecommunications disciplines involving system interfaces, system integration and network development, and/or integration involving a wide range of network, hardware, and software solutions. At least 3 years in operating systems software, electronic communications analysis and design, networking, mechanical engineering, or civil engineering.

Duties: Must have demonstrated ability to perform senior level engineering and/or ADP tasks in disparate areas such as: software, electronics telecommunications, networking, mechanical or civil engineering. Translates mission requirements and information problems into solutions employing state-of-the-art information system equipment and/or software. Defines interaction with and/or interfaces between these different categories of requirements and develops the appropriate designs to support these requirements while employing methodologies from any of the above disciplines as required. Must be able to serve as a liaison to interpret and translate among the various disciplines represented on the task team, and serve as a point of contact for evaluation of problems arising from the interdisciplinary nature of the task.
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35. Interdisciplinary Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of experience in technical work in the areas of system management and system integration, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in ADP disciplines involving operating systems software, electronics communications analysis and design, networking, mechanical engineering, or civil engineering.

Duties: Must be capable of translating mission requirements and information problems into solutions employing state-of-the-art information system equipment and/or software. Defines interactions and interfaces among different categories of requirements, and develops appropriate designs to support the requirements while employing ADP methodologies. Must be able to serve as a liaison to interpret and translate various disciplines represented on the task team, and serve as a point of contact for evaluation of problems arising from the interdisciplinary nature of the task.

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36. Operations Research Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of experience in defining and formulating models, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in operations research related directly to economic analysis, cost modeling, and modeling ADP problems.

Duties: Must be able to apply appropriate operations research modeling techniques to problems that model input, output, and logical flow in sufficient detail for programming. Monitors the mathematical and programming aspects of a project for adherence to the objectives of the model. Develops models that can utilize simulation. Applies operations research methodology to define and formulate economic analysis and related benefit, cost, and risk studies. Must have knowledge of principles, theories, procedures, and techniques of cost analysis, including statistical concepts, financial analysis concepts, and cost accounting concepts.

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37. Network Installation Technician

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 7 years of experience, at least 4 years of which must be specialized. General experience includes increasing responsibilities in technical management.

Specialized Experience: Four years of specialized experience, including supervision of installation technicians; analysis, design, and installation of local and wide area networks; and analysis and installation of communications systems. Familiar with engineering documentation, network configurations and topologies, X.25, TCP/IP, frame relay, bridges, and routers.

Duties: Organizes and directs network installations on site surveys. Assesses and documents current site network configurations. Directs and leads preparation of engineering plans and site installation technical design packages. Develops installation schedules. Mobilizes network installation team. Directs and leads preparation of drawings documenting configuration changes at each site. Prepares site installation and test reports. Coordinates post-installation operations and maintenance support.

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38. Telecommunications Network Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of experience in telecommunications network design and management. Must demonstrate the ability to work independently or under only general direction on requirements that are moderately complex to analyze, plan, program, and implement.

Duties: Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services. Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion. Analyzes the problem and the characteristics of the information to be transported. Defines the problem, and develops system requirements and network specifications. Closely coordinates with other information systems professionals to ensure proper implementation of network services. Develops, in conjunction with functional users, alternative solutions and backup plans.

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39. Senior Telecommunications Network Engineer

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of telecommunications design and management experience, particularly on complex applications involving all phases of telecommunications network design, implementation, and analysis, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in analysis and design of voice networks, LAN and WAN data networks, wireless networks, and/or network management systems to support voice and data services. At least 2 years of experience in managing these activities. Experience in managing the evaluation and cost estimation of voice and data WAN services from telecommunications carriers, designing access and backbone networks using carrier services, or in managing the analysis and design of wireless voice or data networks (using private radio facilities or commercial services).

Duties: Provides technical and administrative direction for personnel responsible for telecommunications network design, implementation, operations tasks, including the review of work products for correctness, adherence to the design concept, and user standards, and for progress in accordance with schedules. Makes recommendations, if needed, for approval of major network installations. Prepares milestone status reports and deliveries/presentations on the network progress to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

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40. Telecommunications Analyst

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of telecommunications analysis experience, involving requirements definition, identification and analysis of alternative designs, and acquisition support involving telecommunications systems and/or services, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience that demonstrates an ability to analyze, design, and develop telecommunications solutions and applications for business practices. Specialized experience may also include call center design and implementation, and assessment of telecommunications and ADP systems for call center operations.

Duties: Must be able to understand Government business practices and identify telecommunications support requirements. Identifies potential problems and solutions through analysis, identifying recommended solutions. Works with functional specialists, automation specialists, contractors, vendors, and customers to effectively automate the customer’s requirements into an automated application. Acts as a focal point to coordinate all disciplines in the recommended solution. Must be able to define state-of-the-art telecommunications alternatives for call centers that will effectively automate customer service operations in Government business environments.

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41. Telecommunications Operations Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 6 years of experience in operations and/or management of telecommunications support organizations, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in the supervision of telecommunications operations and maintenance personnel, and demonstrated use and understanding of interactive database and other applications systems supporting telecommunications business functions, such as service order entry, billing, trouble ticket management, and configuration management.

Duties: Must be able to analyze information requirements of large telecommunications support organizations. Evaluates problems in workflow, organization, and planning. Develops appropriate corrective action. Provides daily supervision and direction to staff, and supporting analyses for management.

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42. Communications Network Manager

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of experience in all aspects of communication networks planning, installation, and support, including 3 years of specialized experience.

Specialized Experience: At least 3 years of experience in the supervision of operations and maintenance activities for voice and data communications networks. Specialized experience also includes protocol analysis and knowledge of LAN and WAN data communications protocols, including but not limited to TCP/IP, ATM, frame relay, X.400, X.500. Experience with bridges, routers, gateways, Fiber Distributed Data Interface (FDDI), and UNIX operating systems. Experience as a CNE or ECNE desirable.

Duties: Evaluates communication hardware and software, troubleshoots LAN/MAN/WAN and other network-related problems, and provides technical expertise for performance and configuration of networks. Performs and supervises general voice and data network administration, and provides technical leadership in the integration and test of complex large-scale networks. Schedules network conversions and cutovers. Oversees network control center. Supervises maintenance of network systems, including PBXs, ACDs, routers, bridges, multiplexers, LAN hubs, and ATM switches. Coordinates with all responsible users and sites. Supervises staff.

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43. Communications Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of experience in all aspects of communication networks, including at least 2 years of specialized experience.

Specialized Experience: Must have specialized experience in the installation and maintenance of voice or data network communications hardware or software. Must be able to work independently or under only general direction.

Duties: Plans installations, transitions, and cutovers of network components and capabilities. Coordinates requirements and schedules with users and suppliers. Installs, tests, and operates voice and data network communications equipment, including hardware and software for network systems (e.g., switches, modems, controllers, terminals, and multiplexers); uses communications hardware test and monitoring equipment; and analyzes the results.

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44. Help Desk Manager

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 7 years of experience in information systems development, network and other work in the client/server field, or related fields, including 5 years of specialized experience.

Specialized Experience: At least 5 years of specialized experience, including management of help desks in a multiserver environment, comprehensive knowledge of PC operating systems (e.g., DOS, Windows), networking and mail standards, and supervision of help desk employees. Demonstrated ability to communicate orally and in writing and to have a positive customer service attitude.

Duties: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and other network services. Manages personnel who serve as the first point of contact for troubleshooting hardware and software PC and printer problems.

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45. Help Desk Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 3 years of experience in information systems development and other work in the client/server field, or related fields, including 2 years of specialized experience.

Specialized Experience: At least 2 years of specialized experience, including knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a help desk. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

Duties: Provides phone and in-person support to users of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting network applications, and hardware/software PC and printer problems.

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46. Senior Computer Security Systems Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of experience with computer security systems, including 4 years of specialized experience.

Specialized Experience: At least 4 years of experience in defining computer security requirements for high-level applications, evaluation of approved security product capabilities, and developing solutions to Multilevel Security (MLS) problems.

Duties: Analyzes and defines security requirements for MLS issues. Designs, develops, engineers, and implements solutions to MLS requirements. Responsible for the implementation and development of the MLS. Gathers and organizes technical information about an organization’s mission goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analyses, which also include risk assessment. Provides daily supervision and direction to staff.

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47. Computer Security Systems Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 5 years of experience in computer security systems, including 2 years of specialized experience.
Specialized Experience: At least 2 years of experience in defining computer security requirements for high-level applications, evaluating approved security product capabilities, and developing solutions to MLS problems.

Duties: Analyzes and defines security requirements for MLS issues. Designs, develops, engineers, and implements solutions to MLS requirements. Gathers and organizes technical information about an organization’s mission goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analyses, which also include risk assessment.

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48. Testing Specialist

Education: B.A. or B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of experience in computer software development, including 2 years of specialized experience.

Specialized Experience: At least 2 years of software testing experience (integration and acceptance).

Duties: Must be capable of designing and executing ADP software tests and evaluating results to ensure compliance with applicable regulations. Prepares test scripts and all required test documentation. Designs and prepares all needed test data. Analyzes internal security within systems. Reviews test results and evaluates for conformance to design.

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49. Curriculum Developer

Education: B.A. or B.S. degree or equivalent experience.

General Experience: Must have 9 years of experience in information systems development, training, or related fields, including 5 years of specialized experience.

Specialized Experience: At least 5 years of experience in developing and providing ADP and end-user training on computer hardware and application software.

Duties: Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. Provides daily supervision and direction to staff.

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50. Senior Training Specialist/Instructor

Education: B.A. or B.S. degree or equivalent experience.

General Experience: Must have 4 years of experience in information systems development, training or related fields, including 2 years of specialized experience.

Specialized Experience: At least 2 years of experience in developing and providing ADP and end-user training on computer hardware and application software.

Duties: Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars.

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51. Facilitator

Education: B.A. or B.S. degree or equivalent experience.

General Experience: Must have 3 years of work experience, including 1 year of specialized experience.

Specialized Experience: At least 1 year of demonstrated experience within the last year.

Duties: Provides structure and ensures progression of working groups and teams by maintaining focus and avoiding unnecessary digression. Works closely with group members to enhance team building, communication, interpersonal relations, meetings, and decision-making. Provides support for task teams involved in quality and process improvement projects.

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52. Documentation Specialist

Education: Associate’s degree or equivalent experience in a related field.

General Experience: Must have 2 years of experience in technical writing, and documentation experience pertaining to all aspects of ADP, including 2 years of specialized experience.

Specialized Experience: A minimum of 2 years of experience in preparing technical documentation, including research for applicable standards.

Duties: Gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and nontechnical personnel. For applications built to run in a Windows environment, uses the standard help compiler to prepare all on-line documentation.

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53. Research Analyst

Education: High school diploma or associate’s degree in business or a related field.

General Experience: A minimum of 6 months of work experience in a business environment, using electronic spreadsheets and other administrative software products. General knowledge of governmental documents and procedures.
Duties: Analyzes existing and potential product and service information, prospective customers and markets. Collates information into meaningful reports and presentation material. Maintains technical information in a systems library.

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54. Technical Writer/Editor

Education: Associate’s degree or equivalent experience.

General Experience: A minimum of 6 months of experience in editing documents, including technical documents.

Duties: Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Assists in performing financial and administrative functions. Must demonstrate the ability to work independently or under only general direction.

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55. Consultant

Education: B.A. or B.S. degree or equivalent experience in a related field.

Specialized Experience: Possesses specific specialized expertise in a particular subject matter area and/or technology. Provides consulting to directors and senior managers on quality improvement. Develops, leads, and conducts quality workshops, benchmarking, and surveys. Facilitates process improvement efforts. Manages a team of consultants and analysts. Generates papers and documents.

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56. Senior Consultant

Education: B.A. or B.S. degree or equivalent experience in a related field.

Specialized Experience: Possesses a high level of specialized expertise in a particular subject matter area and/or technology. Provides consulting to directors and senior managers on quality improvement. Develops, leads, and conducts quality workshops, benchmarking, and surveys. Facilitates process improvement efforts. Manages a team of consultants and analysts. Generates papers and documents.

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57. Junior Engineer

Education: B.S. degree, or other experience or education.

General Experience: Must have knowledge of general engineering practices and techniques. No specialized experience is required.

Duties: Prepares design layouts using computer-aided design (CAD) equipment or standard hand-drafting techniques, and/or applies standard technical or engineering practices and techniques in support of engineering, networking, or telecommunication functions.

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58. Engineer

Education: B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of engineering experience. Additional education may be substituted for years of experience.

Specialized Experience: At least 2 years of experience as an engineer in support of telecommunications, system installation, data automation, or a related field.

Duties: Applies knowledge of and experience with engineering principles and techniques in the design, development, installation, integration, analysis, operation, maintenance, testing, and evaluation of software and ADP, security, telecommunications, or supervisory control, and data acquisition systems related projects and programs.

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59. Senior Engineer

Education: B.S. degree or equivalent experience.

General Experience: Must have 6 years of engineering experience. Additional education may be substituted for years of experience.

Specialized Experience: At least 3 years of experience as an engineer in support of telecommunications, system installation, data automation, or a related field.

Duties: Applies knowledge of and experience with engineering principles and techniques in the design, development, installation, integration, analysis, operation, maintenance, testing, and evaluation of software and ADP, security, telecommunications, or supervisory control, and data acquisition systems related projects and programs. Provides these functions with little to no supervision. May supervise other engineers.

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60. Lead Engineer

Education: B.S. degree or equivalent experience.

General Experience: Must have 8 years of engineering experience. Additional education may be substituted for years of experience.

Specialized Experience: At least 4 years of experience as an engineer in support of telecommunications, system installation, data automation, or a related field.

Duties: Applies knowledge of and experience with engineering principles and techniques in the design, development, installation, integration, analysis, operation, maintenance, testing, and evaluation of software and ADP, security, telecommunications, or supervisory control, and data acquisition systems related projects and programs. Provides these functions with no supervision. May supervise other engineers or teams of engineers.

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61. Principal Engineer

Education: B.S. degree or equivalent experience.

General Experience: Must have 10 years of engineering experience. Additional education may be substituted for years of experience.

Specialized Experience: At least 7 years of experience as an engineer in support of telecommunications, system installation, data automation, or a related field.

Duties: Expert in the application of engineering principles and techniques in the design, development, installation, integration, analysis, operation, maintenance, testing, and evaluation of software and ADP, security, telecommunications, or supervisory control, and data acquisition systems related projects and programs. May supervise other engineers or teams of engineers.

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62. Junior Analyst/Specialist

Education: B.S. degree or other experience or education.

General Experience: Must have knowledge of logistics, organizational, or management techniques as they apply to the use of telecommunications, data processing, or information technology. No specialized experience is required.

Duties: Analyzes, details, and performs integrated logistics support activities designed to provide effective and efficient life cycle support to ADP, security, telecommunications, supervisory control, and data acquisition systems or other management, organizational, and engineering processes.

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63. Analyst/Specialist

Education: B.S. degree or equivalent experience in a related field.

General Experience: Must have 4 years of work experience providing knowledge of logistics, organizational, or management techniques as they apply to the use of telecommunications, data processing, or information technology.

Specialized Experience: At least 2 years of experience as an analyst or specialist in support of telecommunications, system installation, data automation, or a related field.

Duties: Analyzes, details, and performs integrated logistics support activities designed to provide effective and efficient life cycle support to ADP, security, telecommunications, supervisory control, and data acquisition systems or other management, organizational, and engineering processes.

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64. Senior Analyst/Specialist

Education: B.S. degree or equivalent experience in a related field.

General Experience: Must have 6 years of work experience providing knowledge of logistics, organizational, or management techniques as they apply to the use of telecommunications, data processing, or information technology.

Specialized Experience: At least 3 years of experience as an analyst or specialist in support of telecommunications, system installation, data automation, or a related field.

Duties: Analyzes, details, and performs integrated logistics support activities designed to provide effective and efficient life cycle support to ADP, security, telecommunications, supervisory control, and data acquisition systems or other management, organizational, and engineering processes. May supervise other analyst/specialists.

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65. Lead Analyst/Specialist

Education: B.S. degree or equivalent experience in a related field.

General Experience: Must have 8 years of work experience providing knowledge of logistics, organizational, or management techniques as they apply to the use of telecommunications, data processing, or information technology.

Specialized Experience: At least 4 years of experience as an analyst or specialist in support of telecommunications, system installation, data automation, or a related field