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ITES-2S 
Team Capabilities
Performance-based Contracting Services
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BAE Systems works with its customers in partnership to implement performance-based contracts. Our experience has demonstrated that the anticipation of change evokes uncertainty at all levels within the community. However, experience also shows that an organization that clearly communicates a well organized approach to transformation can create a reassurance that the projected changes promote significant benefits to all concerned. Our strategy for affecting a well organized process for transformation to a performance-based model orients the entire community: from management, through partners and vendors, to the end-users. We propose a service delivery model that orients everyone involved about the events that will occur, and how and when those events will happen. This carefully designed communication strategy fosters buy-in from all organizational levels. Our staff has practical experience of transitioning level-of-contracts to performance-based. We work with customers to develop a focused set of measures, address acceptable quality levels, develop incentives/disincentives, and reevaluate to continuously improve our performance. The following links are government websites containing additional information on performance-based contracting: http://www.whitehouse.gov/omb/procurement/pbsa/guide_pbsc.html http://www.acq.osd.mil/dpap/Docs/pbsaguide010201.pdf http://www.gsa.gov/gsa/cm_attachments/GSA_DOCUMENT/eight_steps_R2GX2-u_0Z5RDZ-i34K-pR.doc |
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